California and San Francisco · Task guide
Handle repairs and emergencies — San Francisco
One incident, from the report to the follow-up. California sets the habitability duty; San Francisco's Housing Code sets local standards and DBI enforces them. The evidence rail collects what an inspector or a Rent Board decrease-in-services petition would ask for.
Incident0 of 5 stages
Preparation only. Nothing is saved to an account.
Pathway:Essential serviceHealth hazardStandard repair
Stage 1 of 5
Record the facts as reported
What the tenant said, when, and what you can observe. No diagnosis.
The message; your first reply with its time.