California and San Francisco · Interactive tool

San Francisco repair request triage navigator

Pick what was reported and record the facts as reported. You get ordered next steps and the evidence to capture at each one. The tool does not judge whether something is dangerous from a description; immediate danger needs emergency assistance first.

What was reported

Did the tenant report anyone at risk, or damage spreading right now?
Is the request in writing?
Can you get access today?
Was the building built before 1978?
Has DBI (311) been contacted already?