Independent-style vendor review · By Platuni
Innago reviewPricing, strengths, trade-offs and who it fits
Innago looks strongest for a small-to-midsize US landlord who wants $0 monthly software with unlimited units, unlimited e-signatures, QuickBooks sync and mobile apps—and is comfortable with tenants paying $2 ACH and $30–$35 screening fees (or covering the $2 ACH fee yourself).
- Updated:
- October 30, 2026
- Sources:
- 7 listed
- Review platforms:
- 2
- Next check:
- January 2027
At a glance
Start with fit, not a score
This review does not hand Innago a single rating. It shows the situations where its model makes more or less sense, so you can match them to your own.
Best fit signal
Self-managing US landlords wanting $0 software
Independent landlords who want listings, screening, unlimited e-signatures, rent collection, maintenance, mobile apps and QuickBooks Online sync with no monthly subscription.
Watch closely
Per-payment fees & missing owner portal
Every ACH rent payment carries a $2.00 fee (cards are 2.99%), paid by the tenant or landlord, and Innago lists no owner portal, trust accounting or 1099 e-filing.
May be less aligned
Third-party managers, Canadian landlords & compliance
Property managers who report to outside owners, Canadian landlords (Innago is US-only) and operators who want municipal rules and deadline tracking.
1–25 units
$0 subscription; $2/payment ACH if landlord covers
26–100 units
If landlord covers $2 ACH, equals $2.00/unit/month
100+ units
Missing owner portal, trust accounting & 1099s show
Who pays the $2.00 ACH fee changes the math
If tenants pay the $2.00 ACH fee, the landlord’s software bill is $0. If the landlord absorbs the $2.00 ACH fee on one rent payment per unit each month, the effective cost is $2.00 per unit per month.
No unit cap or setup fee
Innago lists no unit limit, no onboarding fee and no contract commitment.
Pricing economics
Make the transaction fees visible
Innago charges $0 per month for software. The calculator below lets you compare $0 landlord software against the cost of covering the $2.00 monthly ACH fee per unit.
Published $0 subscription + transaction economics
$0 /mo
At 20 units, Tenant Pays ACH stays at a flat $0 per month ($0 effective per unit).
- Per-unit / ACH rate
- $0 / unit
- Fee model
- $0 landlord software cost
- Monthly software floor
- $0 / month
- Effective cost / unit
- $0
When tenants pay the $2.00 ACH fee (or 2.99% card fee) and $30–$35 screening fee, Innago costs the landlord $0 per month regardless of unit count.
User feedback
Two major software platforms, both near the top of the category
Each review site reaches different people, so we show them one by one and never average them. Trustpilot is omitted because Innago’s page there had no reviews.
G2
4.8out of 5
712 reviews · B2B & landlord software users
Normalized rating
What this source highlights
- 4.8 out of 5 across 712 verified reviews
- One of the largest G2 samples among free landlord tools
What to watch
- Individual review themes were not coded in this brief
How to read this platform
G2’s 712 reviews give Innago a 4.8 out of 5 rating.
Why we keep platforms separate
Both G2 and Capterra show large, independent landlord samples without needing a blended score.
Product assessment
Strengths and operational trade-offs
This section looks at the product itself, so it does not repeat the fit guidance above.
Strengths
Where the product looks mature
$0 landlord software: unlimited units, listings, custom leases and unlimited e-signatures with no monthly fee.
QuickBooks Online sync: included despite the $0 subscription price.
Student & roommate support: Innago lists student housing support, roommate leases and mobile apps for iOS and Android.
Support access: phone, email and chat support are listed on the free plan.
Trade-offs
Where buyers should ask harder questions
Per-transaction fees: $2.00 per ACH payment and 2.99% on debit/credit cards (paid by tenant or landlord).
No owner portal or trust accounting: not built for third-party managers reporting to outside property owners.
No 1099 e-filing or Open API: neither is listed on Innago’s public pages.
US only & no compliance tracker: operates in the US only and lists no jurisdiction deadline tracker.
When to look elsewhere
Innago is not designed for every portfolio
Before pointing you at anything else, here are the three situations that justify an alternatives search.
You manage for outside owners
Innago lists no owner portal or trust accounting.
You operate in Canada
Innago states that it is available in the United States only.
You want local compliance deadlines and AI compliance help
Innago does not list a municipal rules-and-deadlines tracker.
The 60-second read
Innago charges $0 per month for software and earns its revenue from payment, screening and renter-insurance fees.
- $0/mo
- Landlord subscription
- $2 ACH
- Per-payment fee
- 4.9/5
- Capterra rating (539)
Platuni is built around portfolios and compliance
Platuni publishes its per-unit prices in USD and CAD, offers a 30-day trial with no card and includes an owner portal, per-room leases and US/Canadian compliance tracking on Growth.
Comparison teaser
Innago vs Platuni, in short
| What matters | Innago | Platuni |
|---|---|---|
| Software price | $0 / month ($2 ACH / 2.99% card per payment) | Starter USD $0.99 / unit · Growth USD $1.49 / unit (min USD $59) |
| QuickBooks Online | Included | Not available |
| Owner portal | Not listed | Included on Growth and Enterprise |
| E-signatures | Free and unlimited | Free and unlimited on every plan |
| Local rules and deadlines | Not listed | Canada and US on Growth |
| Countries | United States only | Canada and United States |
Frequently asked questions
Yes. Innago charges no monthly subscription or setup fee. It makes money from transaction fees ($2.00 ACH, 2.99% card), tenant screening ($30–$35) and optional renter insurance.
By default, the tenant pays the $2.00 ACH fee (or 2.99% card fee), or the landlord can choose to cover it.
Yes. Innago lists a QuickBooks Online integration on its features page.
Innago’s public pages do not list a separate owner portal or trust accounting.
No. Innago’s FAQs state that it is currently available in the United States only.