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Handling late payments and automatic reminders

by Platuni | 30 Dec, 2025 | 5 mins read

Clear communication about due dates and late fees helps reduce delinquency and misunderstanding.

Configuring reminder rules and grace periods

Platuni allows you to customize:

• Reminder schedule before and after due dates

• Grace periods

• Wording of reminder messages

• Late fee rules

These settings help ensure fairness and consistency.

Late fee rules by region

Some regions limit or regulate late fees. Platuni helps you remain compliant by: • Showing or hiding late fee options based on local laws • Letting you set capped amounts when required

Messaging that goes to residents

Residents may receive:

• Due date reminders

• Past due notifications

• Automatic late fee notices

• Confirmations of payment

You can keep all communication inside Platuni for better visibility.


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