Tennessee Landlord Compliance · Keep the right records
Tennessee Landlord Disclosure Law 2025: URLTA Counties Require Written Owner and Maintenance Contacts
A Tennessee tenant in a larger county who doesn't know who owns their building, or has no working phone number or email for maintenance requests, has been dealing with a landlord out of compliance since January 1, 2025. The fix itself is simple paperwork, but the consequence for skipping it reaches further than most landlords expect.
The short answer
- 1.Since January 1, 2025, a landlord in a Tennessee county where the Uniform Residential Landlord and Tenant Act applies has to disclose in writing the name and address of the owner, or an agent authorized to act for the owner, and the name and address of any agent authorized to manage the premises.
- 2.The landlord also has to provide either a telephone number or email address for maintenance services, or access to an online portal built for landlord-tenant communication.
- 3.This disclosure requirement applies in counties with a population over 75,000 under the 2010 federal census, the threshold that determines where Tennessee's Uniform Residential Landlord and Tenant Act applies.
- 4.The information has to be kept current, and the obligation carries over to any successor owner or manager.
- 5.A landlord who fails to comply doesn't face a cure period or a specific statutory fee; instead, that person becomes an agent of every landlord for the purpose of service of process and for receiving and receipting notices and demands.
- 6.This comes from House Bill 1814 / Senate Bill 1893, Tennessee Public Chapter 907 of 2024, codified at Tennessee Code 66-28-302, effective January 1, 2025.
This covers
- · Tennessee landlords and property managers operating in counties where the Uniform Residential Landlord and Tenant Act applies
- · The specific written disclosures this law requires: owner/agent identity and a maintenance contact method
- · The actual consequence for noncompliance, which is different from what some secondary sources suggest
Usually exempt
- · A landlord operating in a Tennessee county below the 75,000-population threshold isn't subject to this specific URLTA disclosure requirement
- · This article doesn't resolve every detail of exactly how the agency-for-service-of-process consequence plays out procedurally in a specific case; confirm that with a qualified attorney
- · Some secondary sources describe a 10-day cure period or a specific noncompliance fee for this disclosure requirement; the enacted statute itself doesn't contain that language, so don't rely on that framing
1. Why this requirement is tied to county population, not statewide automatically
This disclosure obligation sits inside Tennessee's Uniform Residential Landlord and Tenant Act, which applies only in counties with a population over 75,000 according to the 2010 federal census.
[Cite: Tenn. Code 66-28-102]
A landlord operating in a smaller county isn't automatically bound by this specific statute; the population threshold is what determines whether this chapter, and this disclosure requirement inside it, actually governs a given tenancy.
2. What exactly has to be disclosed about ownership and management
The landlord has to disclose in writing the name and address of the agent authorized to manage the premises, and the name and address of the owner or a person or agent authorized to act for the owner.
[Cite: Tenn. Code 66-28-302(a)(1)]
A tenant receiving this disclosure should be able to identify a real person or entity, and a real address, tied to both the ownership of the property and whoever is actually authorized to manage it day to day; a vague reference to a management company name alone, without the required address detail, doesn't fully satisfy this requirement.
3. What counts as a sufficient maintenance contact
The landlord has to provide either a telephone number or email address for maintenance services, or access to an online portal system designed for landlord-tenant communication.
[Cite: Tenn. Code 66-28-302(a)(2)]
That's framed as alternatives, not a combined requirement; a landlord using a well-functioning tenant portal for maintenance requests and communication has satisfied this piece of the disclosure obligation without also needing to separately provide a phone number or email address.
4. Why "kept current" matters beyond the initial disclosure
The disclosed information has to be kept current, not just accurate at the time of the original lease signing.
[Cite: Tenn. Code 66-28-302(b)]
A landlord who changes property management companies, or whose maintenance contact information changes, has an ongoing obligation to update what was originally disclosed; the requirement doesn't end once the initial paperwork is handed over at move-in.
5. Why this obligation follows the property through a change in ownership or management
This requirement specifically applies to successors, meaning a new owner or new managing agent inherits the same disclosure obligation.
[Cite: Tenn. Code 66-28-302(b)]
A tenant whose building is sold to a new owner, or whose management company changes mid-lease, is still entitled to updated disclosure reflecting whoever is now actually responsible; the obligation doesn't reset or disappear just because the original disclosing party is no longer involved.
6. Why the actual penalty is different from what some secondary sources claim
The statute's consequence for noncompliance is that the non-disclosing party becomes an agent of each landlord for purposes of service of process and receiving and receipting for notices and demands; the statute doesn't contain a 10-day cure period or a specific dollar fee.
[Cite: Tenn. Code 66-28-302(c)]
That's worth flagging specifically because some secondary sources describing this law reference a 10-day compliance window or a penalty fee that doesn't actually appear in the enacted statutory text; a landlord or property manager should rely on the agency-for-service-of-process consequence as the actual mechanism, not an unconfirmed fee structure.
7. Why becoming an "agent for service of process" is a real practical consequence
If the required disclosure isn't made, the undisclosed party effectively becomes reachable for legal notices and demands directed at the landlord, even without having agreed to that role.
[Cite: Tenn. Code 66-28-302(c)]
A property manager who skips this disclosure risks becoming the point of contact for legal notices intended for the property owner, a role that carries its own administrative and potentially legal burden, regardless of whether that manager ever intended to take on that function.
8. Why this interacts with, but is distinct from, broader eviction and code-enforcement exposure
Beyond the statute's own built-in consequence, secondary commentary on this law notes that noncompliance can complicate eviction proceedings and increase scrutiny under code enforcement.
[Cite: Hausrentalstn, "HB 1814 Explained"]
A landlord facing an eviction case or a code-enforcement inquiry while also failing to meet this disclosure requirement may find that gap used against them in those separate proceedings, even though this statute's own direct penalty is the service-of-process consequence described above.
9. Why this applies going forward to new, amended, and renewed agreements
This requirement applies to rental agreements entered into, amended, or renewed on or after January 1, 2025.
[Cite: Tenn. Code 66-28-302, as amended by Pub. Ch. 907 (2024)]
A landlord with an existing tenancy that predates this law should expect the disclosure obligation to apply at the next renewal or amendment, rather than assuming an older lease is permanently exempt from the requirement.
10. Why property managers should build this into standard onboarding paperwork
Since this disclosure has to happen in writing and stay current, the most reliable approach is building it into standard lease-signing and renewal paperwork rather than treating it as a one-off communication.
[Cite: Tenn. Code 66-28-302]
A property manager who includes the owner/agent identification and maintenance contact information directly in the lease document itself, and updates that document whenever management or contact details change, keeps the disclosure both compliant and easy to verify later.
11. What property managers should do now
The practical starting point is confirming whether a given property sits in a county where Tennessee's Uniform Residential Landlord and Tenant Act applies, based on the 75,000-population threshold, since that determines whether this specific disclosure requirement is in play.
For any URLTA-county property, building a standard disclosure document covering owner/agent identity and a maintenance contact method, and updating it promptly whenever ownership or management changes, keeps the obligation satisfied on an ongoing basis rather than just at move-in.
Reading this as a tenant?
If you rent in a larger Tennessee county, your landlord has to give you written information identifying the property owner or their authorized agent, plus a working way to reach maintenance, whether that's a phone number, an email address, or an online portal. If they don't, that failure doesn't go unaddressed; the law makes the non-disclosing party reachable for legal notices on the landlord's behalf.
Sources and review
- 1.House Bill 1814 / Senate Bill 1893, Tennessee Public Chapter 907 of 2024, codified at Tennessee Code 66-28-302, effective January 1, 2025.
- 2.Tennessee Code 66-28-102, population threshold for Uniform Residential Landlord and Tenant Act applicability.
- 3.Justia, Tennessee Code Title 66, Chapter 28, Part 3, Section 66-28-302.
Substantive review means an editor re-checked each cited section against the current code, not that the page was re-saved. Corrections: compliance@platuni.com.
Frequently asked questions
When did Tennessee's owner and maintenance contact disclosure requirement take effect?
January 1, 2025, under House Bill 1814 / Senate Bill 1893, Tennessee Public Chapter 907 of 2024, codified at Tennessee Code 66-28-302.
Does this apply to every Tennessee landlord?
No. It applies specifically in counties where Tennessee's Uniform Residential Landlord and Tenant Act applies, meaning counties with a population over 75,000 under the 2010 federal census.
What exactly does a landlord have to disclose?
The name and address of the property owner or an authorized agent, the name and address of any managing agent, and either a phone number, email address, or online portal for maintenance communication.
Does this obligation apply only at the start of a lease?
No. The information has to be kept current, and the obligation carries over to a new owner or manager if the property changes hands.
Is there a 10-day cure period or a specific fee for noncompliance?
No. The enacted statute's actual consequence is that the non-disclosing party becomes an agent of the landlord for service of process and for receiving notices and demands; some secondary sources describe a different penalty structure that isn't in the statutory text.
Can noncompliance affect an eviction case?
Secondary commentary suggests it can complicate eviction proceedings and increase code-enforcement scrutiny, separate from the statute's own built-in service-of-process consequence.
