Platuni

Massachusetts Landlord Compliance · Keep the right records

Massachusetts Broker Fee Law 2025: Who Actually Pays

A Boston landlord who's used to a broker finding tenants, showing units, and getting paid by whoever signs the lease can't run that arrangement the same way anymore. Since August 1, 2025, the fee for a broker's services can only be charged to the party who actually hired that broker, and for most of the state's rental market, that party has always been the landlord.

Written by Platuni

The short answer

  1. 1.Since August 1, 2025, a residential rental broker's fee can only be charged to the party, landlord or tenant, who originally engaged and contracted with that broker.
  2. 2.This comes from Section 43 of Chapter 9 of the Acts of 2025, the Fiscal Year 2026 state budget, signed by Governor Maura Healey on July 4, 2025, amending G.L. c.112 §87DDD½.
  3. 3.A landlord who hires a broker to find and screen tenants must now pay that broker directly; the tenant can't be billed for it.
  4. 4.Admin fees, selection fees, finder's fees, leasing fees, and similarly named charges tied to the broker relationship are also barred from being shifted to the party who didn't hire the broker.
  5. 5.State guidance describes real consequences for noncompliance, including landlord penalties, broker licensing risk, and a consumer-protection claim path, though the statutory text itself doesn't spell out a standalone penalty clause.
  6. 6.Whether platform or application fees charged separately from the broker's commission fall under this rule hasn't been addressed in any official guidance found as of this review.

This covers

  • · Massachusetts residential landlords who use a licensed broker to find, screen, or place tenants
  • · Exactly which party can be charged for that broker's services under the new rule
  • · What happens, according to the state's own guidance, when a landlord or broker doesn't follow it

Usually exempt

  • · A tenant who independently hires their own broker to help them search for a unit remains responsible for that broker's fee
  • · This article does not cover commercial leasing arrangements, which sit outside this residential rule
  • · This article does not resolve the open question of platform or application fees charged separately from a broker's commission, since no official guidance addresses it directly

1. What actually changed on August 1, 2025

Massachusetts law now requires that a broker's fee be paid only by the party, landlord or tenant, who originally engaged and entered into a contract with that licensed broker or salesperson.

[Cite: G.L. c.112 §87DDD½, as amended by Section 43, Chapter 9 of the Acts of 2025]

That's a narrow, mechanical rule on its face. But it overturns a practice that had become the default in much of the state's rental market, particularly in Boston, where a landlord would engage a broker to fill a vacancy and the tenant, not the landlord, would end up paying that broker's fee at lease signing.

2. The test is who hired the broker, not who benefits from the placement

The statute doesn't ask who benefited from the broker's work, and it doesn't ask who's in a better financial position to absorb the cost. It asks a single question: which party actually contracted with the broker in the first place.

[Cite: G.L. c.112 §87DDD½, as amended by Section 43, Chapter 9 of the Acts of 2025]

A landlord who calls a broker, describes the unit, and asks that broker to find a tenant has hired the broker. Under this rule, that landlord owes the fee, full stop, regardless of whether the eventual tenant is the one who benefits from having found a good apartment through that broker's listing.

3. Why this specifically targeted a Boston-area practice

Boston had become something of an outlier nationally for how common tenant-paid broker fees were, even though it was the landlord, not the tenant, who typically initiated the broker relationship. Supporters of this change pointed to that mismatch directly: a tenant searching for housing had little leverage to negotiate who paid a fee they never agreed to hire anyone for.

[Cite: Bernkopf Goodman, "Effective Aug. 1: MA Law Changes Who Pays Residential Rental Broker Fee"]

That context explains why this moved through the legislature attached to a budget bill rather than as freestanding tenant-protection legislation. It closed a cost-shifting arrangement that didn't match who was actually purchasing the broker's service.

4. A tenant who hires their own broker still pays that broker

This rule runs in both directions. A tenant who independently retains a broker to help with an apartment search, rather than working with a broker the landlord already engaged, remains the party responsible for that broker's fee.

[Cite: G.L. c.112 §87DDD½, as amended by Section 43, Chapter 9 of the Acts of 2025]

A landlord shouldn't read this law as eliminating tenant-paid broker fees in every circumstance. It eliminates them specifically in the scenario where the landlord did the hiring and the tenant got billed anyway.

5. The fee ban extends past the word "commission"

The state's guidance is explicit that this rule isn't limited to whatever a broker calls their primary commission. Admin fees, selection fees, finder's fees, leasing fees, and similarly named charges tied to the broker relationship are also barred from being shifted to the party who didn't hire the broker.

[Cite: Massachusetts Executive Office of Housing and Livable Communities, "Frequently asked questions about residential rental broker's fees"]

That's a meaningful detail for a landlord who might otherwise assume renaming a charge sidesteps the rule. A broker-related fee billed to a tenant who never hired that broker is covered by this prohibition regardless of what label gets attached to it.

6. The licensing requirement this rule sits on top of

Separately from the fee-allocation rule itself, Massachusetts law already requires that anyone who finds dwelling accommodations for a fee be a licensed real estate broker or salesperson.

[Cite: G.L. c.112 §87DDD½]

That baseline licensing requirement isn't new, and this year's amendment didn't touch it. It's worth knowing alongside the fee rule because it means the party a landlord "hires" to find a tenant, for this rule to even apply, has to be someone operating under that existing licensing framework in the first place.

7. What the state's guidance says happens if a landlord charges the tenant anyway

According to the Commonwealth's own published guidance, a landlord who improperly shifts a broker fee to a tenant risks a penalty of up to three times the amount improperly charged, in addition to the tenant's attorney's fees.

[Cite: Massachusetts Executive Office of Housing and Livable Communities, "Frequently asked questions about residential rental broker's fees"]

That's a significant multiplier attached to a relatively small underlying dollar amount, worth taking seriously even where a broker fee might otherwise seem like a minor line item in a lease transaction.

8. What happens to the broker, separate from the landlord's exposure

The same guidance describes a separate consequence for the broker involved: a broker who participates in improperly charging the wrong party may face fines or license revocation through the Board of Registration of Real Estate Brokers and Salespersons.

[Cite: Massachusetts Executive Office of Housing and Livable Communities, "Frequently asked questions about residential rental broker's fees"]

That licensing-board exposure sits alongside the landlord's own financial penalty. A landlord working with a broker willing to bill the tenant despite this rule isn't shielded from consequences just because the broker made the actual charge.

9. The consumer-protection path a tenant can also use

Beyond the penalty described above, the state's guidance also points to Chapter 93A, the Massachusetts Consumer Protection Act, as an available route: a tenant improperly charged may be entitled to triple the amount of the illegal fee, along with attorney's fees and costs.

[Cite: Massachusetts Executive Office of Housing and Livable Communities, "Frequently asked questions about residential rental broker's fees"]

That gives a tenant two potential avenues rather than one, the penalty tied directly to the broker-fee statute itself, and a separate consumer-protection claim, which is a meaningfully broader exposure picture for a landlord than a single fixed fine would represent.

10. Why this guidance draws on more than the fee statute's own text

It's worth being precise about where these consequences actually come from. The text of G.L. c.112 §87DDD½ itself, the specific section this year's amendment modified, doesn't contain a standalone penalty clause spelling out the 3x figure, the licensing-board consequence, or the Chapter 93A path in its own language.

[Cite: G.L. c.112 §87DDD½]

The penalty and enforcement picture described in this article comes from the Commonwealth's own published FAQ guidance, which draws on the broader regulatory and consumer-protection framework brokers and landlords already operate under, rather than a dedicated enforcement clause written into this specific fee-allocation section. That doesn't reduce the real-world exposure, since it's the state's own official guidance describing it, but the penalty structure isn't sitting in the same sentence as the fee-allocation rule itself.

11. The open question about platform and application fees

A tenant advocacy voice raised during coverage of this law suggested that platform or application fees charged by a broker the landlord engaged might also fall under this prohibition, on the theory that they function the same way a renamed admin fee would.

[Cite: MassLandlords, public commentary referenced in broker-fee law coverage]

No official guidance found for this article confirms or rules out that reading specifically for platform or application fees as their own category, distinct from the admin, selection, finder's, and leasing fees the state has explicitly named. A landlord charging a separate platform or application fee in connection with a broker-placed tenant should treat this as an open compliance question rather than an already-settled one, and confirm current guidance before assuming such a fee falls outside the rule simply because it isn't named in the FAQ's existing list.

12. What this means for a landlord's actual leasing costs

A landlord who continues using a broker to find and screen tenants is now absorbing a cost that, in much of the state's rental market, had effectively been passed through to incoming tenants for years. That's a direct increase in leasing expense per unit, not a paperwork change.

[Cite: Bernkopf Goodman, "Effective Aug. 1: MA Law Changes Who Pays Residential Rental Broker Fee"]

Some landlords may respond by negotiating a different fee structure, handling more of the tenant search in-house, or building the broker cost into rent pricing over time. The law doesn't dictate which of those a landlord chooses; it only dictates who can't be billed directly for the fee itself.

13. Why this took the form of a budget-bill amendment

This change arrived as an outside section attached to the Fiscal Year 2026 General Appropriations Act rather than as a standalone tenant-protection bill.

[Cite: Massachusetts Budget, Section 43 summary, "Residential Rental Broker Fees"]

That legislative path is common for policy changes in Massachusetts that don't require a dedicated standalone bill to move, and it explains why a landlord searching specifically for a freestanding "broker fee act" by that name won't find one. The operative citation is Section 43 of Chapter 9 of the Acts of 2025, not a separately numbered piece of legislation.

14. What property managers should do now

The practical starting point is reviewing every current broker relationship and asking a single question for each one: who actually engaged and contracted with this broker, the landlord's office or the tenant. Any arrangement where the landlord did the hiring but the tenant has been billed needs to change before the next lease transaction.

Updating broker agreements and internal leasing procedures to reflect that the landlord now pays for any broker it engages, rather than assuming that cost passes through at signing, closes the most direct compliance gap. For any fee arrangement involving a platform or application charge tied to a landlord-hired broker, treating that as an unresolved question worth confirming with current guidance, rather than an established exception, avoids building a new compliance gap around exactly the ambiguity this article flags.

Reading this as a tenant?

If your Massachusetts landlord hired the broker who found you your unit, that landlord has to pay the broker's fee, not you. If you hired your own broker to help you search, you're still responsible for that broker's fee. If you're billed for a landlord-hired broker's fee, admin fee, selection fee, or similarly named charge, the state's guidance describes real penalties for both the landlord and the broker involved.

Sources and review

  1. 1.Massachusetts General Laws, Chapter 112, Section 87DDD½, as amended by Section 43, Chapter 9 of the Acts of 2025.
  2. 2.Massachusetts Executive Office of Housing and Livable Communities, "Frequently asked questions about residential rental broker's fees."
  3. 3.Massachusetts Budget, Fiscal Year 2026, Section 43 summary, "Residential Rental Broker Fees."
  4. 4.Bernkopf Goodman, "Effective Aug. 1: MA Law Changes Who Pays Residential Rental Broker Fee."
  5. 5.MassLandlords, public commentary referenced in broker-fee law coverage.

Substantive review means an editor re-checked each cited section against the current code, not that the page was re-saved. Corrections: compliance@platuni.com.

Frequently asked questions

Who has to pay a broker's fee under this law?

Whichever party, landlord or tenant, originally engaged and contracted with that broker.

When did this rule take effect?

August 1, 2025.

Does this mean tenants never pay broker fees anymore?

No. A tenant who independently hires their own broker still pays that broker's fee.

Are fees other than the broker's commission also covered?

Yes. Admin, selection, finder's, leasing, and similarly named fees tied to the broker relationship are also barred from being shifted to the party who didn't hire the broker.

What happens if a landlord bills the tenant for a broker fee anyway?

State guidance describes a penalty of up to three times the improperly charged amount, plus the tenant's attorney's fees, along with a separate Chapter 93A consumer-protection claim path.

Can a broker also face consequences?

Yes. The broker may face fines or license revocation through the Board of Registration of Real Estate Brokers and Salespersons.