Platuni

California Landlord Compliance · Keep the right records

Tenant Information in San Francisco: Collection, Sharing and Retention

A landlord assumes San Francisco's Fair Chance Ordinance governs every rental screening decision citywide, then builds a policy around that. The actual scope runs the other way: those protections apply specifically to covered affordable housing, while a statewide law most landlords have never heard of, AB-1418, is the one that reaches every California rental. This guide untangles which system actually governs a given unit, walks through the disparate-impact fair housing framework replacing blanket criminal-history bans, and covers the statewide $30 application fee cap and 7-day credit-report delivery rule that apply regardless of which local ordinance is in play.

Written by Platuni

The short answer

  1. 1.San Francisco's Fair Chance Ordinance housing protections apply specifically to covered affordable and subsidized housing, not market-rate rentals citywide. [San Francisco Fair Chance Ordinance, Admin Code Chapter 12T]
  2. 2.California's AB-1418, effective January 1, 2024, applies statewide to every landlord: it bars using criminal history alone as grounds for denial or eviction and prevents local governments from requiring crime-focused screening policies.
  3. 3.California's Civil Rights Department treats a blanket criminal-history ban as a fair housing violation statewide, regardless of intent, under a disparate-impact framework separate from AB-1418.
  4. 4.Application screening fees are capped statewide at $30 per applicant under Civil Code § 1950.6, adjusted for inflation since 1998, limited to actual out-of-pocket cost, and require an itemized receipt.
  5. 5.A landlord who obtains a credit report on an applicant must provide that applicant a copy within seven days.
  6. 6.This article separates the narrow, affordable-housing-specific local rule from the broad statewide ones. It doesn't assume San Francisco's Fair Chance Ordinance covers a standard market-rate unit, and it doesn't invent a fixed retention deadline the law doesn't specify.

This Covers

  • · Standard residential tenant screening and record-keeping practices in San Francisco
  • · The distinct scope of San Francisco's Fair Chance Ordinance versus California's statewide criminal-history and fair housing rules
  • · Application fee limits, consumer report obligations, and what's reasonable to collect and retain

Usually Exempt

  • · Covered affordable and subsidized housing, where San Francisco's Fair Chance Ordinance applies in full and carries additional requirements beyond what's described here for market-rate units
  • · Commercial leases, outside both the fee cap and the fair housing frameworks discussed
  • · Owner-occupied units in specific configurations that may fall outside certain statewide protections

1. The scope inversion that trips up most landlords

The natural assumption is that a rule with "San Francisco" in its name applies broadly across the city, while a statewide rule sounds generic and easy to overlook. Here, that assumption runs backward. San Francisco's Fair Chance Ordinance housing provisions are specifically scoped to covered affordable and subsidized housing, they don't automatically apply to a standard market-rate rental. Meanwhile, AB-1418, a statewide law that doesn't mention San Francisco at all, is the one that actually governs every California landlord's use of criminal history in a rental decision.

A landlord who builds a screening policy assuming the Fair Chance Ordinance covers their market-rate unit is applying the wrong framework, while a landlord who's never heard of AB-1418 is missing the one that actually binds them. Sorting this out first is the actual first step, before getting into what either system requires.

Do this instead

Before applying San Francisco's Fair Chance Ordinance rules to a screening decision, confirm whether the specific unit is covered affordable or subsidized housing. If it isn't, AB-1418 and California's statewide fair housing framework are the rules that actually apply.

2. San Francisco's Fair Chance Ordinance: real, but narrower than the name suggests

Within its actual scope, covered affordable housing, the Fair Chance Ordinance sets specific procedural requirements. Housing providers can't ask about criminal history on the application form itself, and a criminal history check can only happen after the provider has already determined the applicant meets every other qualification. Applicants must receive a copy of their rights before any background check runs.

Certain categories can't be considered at all: arrests that didn't lead to conviction, expunged or sealed records, juvenile records, infractions, participation in a diversion program, and convictions older than seven years. Only convictions directly related to the housing decision warrant individualized consideration. An August 2026 amendment, Ordinance 128-26, added a further protection specific to this covered housing: providers can no longer consider an out-of-state arrest or conviction tied to conduct that's lawful in California, abortion-related healthcare, gender-affirming care, drag performance, or miscarriage-related conduct among the examples. If an applicant is denied based on criminal history, they get 14 days to respond with evidence of rehabilitation, corrections to inaccurate information, or mitigating context.

Do this instead

If you operate covered affordable or subsidized housing in San Francisco, build the Fair Chance Ordinance's sequencing directly into your process, no criminal history question on the application, checks only after other qualifications clear, a rights notice before any check runs. For market-rate units, these specific procedural steps aren't mandated by this ordinance, though the statewide rules below still apply.

3. AB-1418: the statewide rule that actually reaches every landlord

This is the rule most likely to be missed precisely because it doesn't carry a local name. Effective January 1, 2024, AB-1418 eliminated Crime-Free Multi-Housing Program-style policies statewide and prohibits using criminal history alone as grounds for denying an application or evicting a tenant. It also bars local governments from penalizing a landlord for choosing not to screen or evict on a criminal-history basis, effectively overriding any municipal program that had required that kind of screening.

It's worth being precise about what this law doesn't do: it doesn't prohibit a landlord from running a criminal background check at all; it removes any requirement to run one and removes criminal history alone as sufficient grounds for a denial or eviction decision. That's a meaningfully different scope than a rule banning background checks outright.

Do this instead

Confirm your current screening policy doesn't rely on criminal history alone as an automatic disqualifier, and that you're not operating under a legacy crime-free housing program structure a local jurisdiction may have previously required. This applies to every California rental, not just covered affordable housing.

4. The statewide fair housing framework: disparate impact, not just intent

Separate from AB-1418, California's Civil Rights Department treats a blanket criminal-history exclusion policy as a potential fair housing violation under a disparate-impact theory, meaning intent to discriminate isn't required for a policy to be unlawful if it has an unjustified discriminatory effect. The reasoning is specific: criminal justice system involvement disproportionately affects certain protected groups, so a blanket screening criterion can produce a discriminatory effect even without discriminatory intent behind it.

What's actually permitted is narrower than a blanket policy: a conviction has to be directly related to the housing decision, meaning it has a specific and direct bearing on a legitimate interest like resident or property safety, and even then, timing, accuracy, and mitigating circumstances need genuine consideration rather than an automatic disqualification.

Do this instead

Replace any blanket "no criminal history" screening criterion with an individualized review process that asks whether a specific conviction is directly related to a legitimate safety or property interest, and documents that reasoning, rather than applying a uniform exclusion rule.

5. Application fees and consumer reports: the statewide numbers that actually apply

Civil Code § 1950.6 caps the application screening fee at $30 per applicant statewide, a figure adjusted annually for inflation since 1998. The fee can only cover actual out-of-pocket costs, the expense of a tenant screening or credit reporting service, and the reasonable value of time spent gathering the information, not a flat markup. Landlords have to provide an itemized receipt showing those out-of-pocket expenses and time.

Where a credit report is part of the process, the applicant is entitled to a copy of that report within seven days of the landlord obtaining it. I didn't find a separate San Francisco-specific fee cap or consumer-report rule beyond these statewide requirements, worth noting directly rather than implying a city-specific figure exists where one doesn't.

Do this instead

Keep your application fee itemization and credit report delivery process built around the statewide $30 cap and 7-day report-delivery window, since these are the actual governing figures for a San Francisco rental, not a separate local standard.

6. Retention: no fixed number, same discipline as elsewhere

Neither California's statewide framework nor San Francisco's own rules set a specific numeric retention period for tenant screening records. The general principle, consistent with how this series treats retention elsewhere, is to keep information only as long as there's a genuine legal or business reason to hold it; application materials and screening reports for declined or since-ended tenancies are destroyed once that reason no longer exists, rather than accumulated indefinitely.

Reading this as a tenant?

If you're applying for a market-rate San Francisco rental, San Francisco's Fair Chance Ordinance protections likely don't apply directly, but statewide protections do: a landlord can't deny you based on criminal history alone, and any consideration of a conviction has to be directly related to a legitimate safety or property concern, not a blanket exclusion.