Alberta Landlord Compliance · Return a deposit
Renting a Condo in Calgary: What Move-In Rules Can the Condo Corporation Require?
A Calgary owner signs a lease on a Friday. By Monday the tenant wants to move in on Saturday, the manager says the elevator is booked for two weeks, a move deposit is due, and the tenant's dog is not on any approved list. Three rulebooks are colliding: the building's, the lease's, and the province's.
The short answer
- 1.A corporation's move-in rules live in its bylaws and rules. Bylaws bind tenants as well as owners, and sanctions can attach only to bylaws. [CondoLawAlberta, renting out your condo; Service Alberta, condominium rules, bylaws and sanctions guide]
- 2.One move-in can involve three deposits. The corporation's rental deposit comes from the owner, capped at the greater of $1,000 or one month's rent. The landlord's security deposit and any pet deposit come from the tenant, and together they cannot exceed one month's rent. [Service Alberta, condominium unit rentals fact sheet; tenantrights.ca, Alberta pet deposits]
- 3.The sources reviewed show no provincial cap or fee schedule for condominium move-in fees or elevator deposits. The building's registered bylaws decide. [CondoLawAlberta, condominium contributions]
- 4.A no-pet bylaw is lawful, but a corporation that refuses an assistance animal without a real accommodation process can be found to have discriminated. [Alberta Human Rights Commission, condominiums; Hart v Condominium Corporation No. 831 0969, 2025 AHRC 52, as summarised by UrbanTec]
- 5.A parking stall is either titled to the owner or assigned common property, and a lease can grant only what the owner holds. [CondoLawAlberta, condo issues]
- 6.Tenant insurance is not required by law, but a lease can require it, and the corporation's master policy does not cover a tenant's belongings or liability. [tenantrights.ca, tenant insurance in Alberta; UrbanTec, condo insurance coverage]
This Covers
- · Who pays what at move-in, and why the corporation's deposit is not the tenant's
- · Where a pet clause stands once the Human Rights Act enters
- · What to put in the lease and move-in file before the keys change hands
Usually Exempt
- · Rental restrictions and short-term rental case law, covered in Platuni's separate Calgary rental-restrictions guide
- · Tenant registration and the owner's notice to the corporation, covered in Platuni's separate Calgary tenant-registration guide
- · Sanctions, chargebacks, and enforcement after move-in, covered in Platuni's separate Calgary tenant-violations guide
1. Move-in fees and elevator bookings come from the building
Alberta has no standard condo move-in rulebook. Each corporation's bylaws and rules commonly cover elevator reservations, moving hours, floor protection, and loading areas, and property managers advise arranging the booking with management in advance.
Money is where owners get surprised. A Calgary moving company's guide reports refundable move deposits from around $500 and administration fees of $50 to $200 as common, and says many buildings require movers to supply a certificate of insurance naming the corporation. Those are a mover's observations, not provincial rules.
The reviewed material points to no statutory ceiling. What matters is whether the charge is written into a bylaw or a properly adopted rule, and who is billed. The corporation's relationship is with the owner, so the owner is the usual payer.
Do this instead
Before signing the lease, ask the manager in writing for the move-in rules, fee and deposit amounts, booking lead time, and the mover insurance requirement. Book the elevator first and fix the move date second.
2. Three deposits, three payers
The first is the corporation's. When a unit is rented, it can require a rental deposit from the owner, capped at the greater of $1,000 or one month's rent, to cover damage to common property. It must be returned or itemised within 20 days after being told the tenancy has ended.
The second is the landlord's security deposit, paid by the tenant under the Residential Tenancies Act. Guidance caps it at one month's rent, and CondoLawAlberta says it must go into a trust account within two banking days. A secondary source gives a 10-day return deadline and says interest is payable, so confirm those details against the current Act.
The third is a pet deposit. The same secondary source says landlords may ask for one, that it counts toward the one-month ceiling, and that it covers only pet damage, citing section 46(1).
Owners then ask whether the corporation's deposit or move fee can be passed to the tenant. The reviewed sources do not say. Because the cap is a total, an extra "move deposit" collected from the tenant may sit badly with it, so get advice before writing one into a lease.
Do this instead
Budget the corporation's deposit as your own cost. Collect only a security deposit and, if pets are allowed, a pet deposit, together at or below one month's rent, and open the trust account before the tenant pays.
3. Pets: the bylaw decides, then human rights can override it
Many corporations regulate pets by bylaw, including types and numbers. Changing those rules takes a special resolution. CondoLawAlberta tells landlords that if the bylaws forbid pets, the lease should say so. A lease promising a dog in a building that bans dogs promises something nobody can deliver.
The Alberta Human Rights Commission adds a second layer. Bylaws must not discriminate on a protected ground, and making exceptions for service dogs and guide dogs is its example of accommodation, short of undue hardship. Landlords who own condominium units carry their own duty to accommodate tenants.
A Calgary case shows how this goes wrong. In Hart v Condominium Corporation No. 831 0969, 2025 AHRC 52, as summarised by a Calgary property manager, an owner with a visual impairment gave the board a medical note for an emotional support dog. The board called the note too thin and sued for a bylaw breach. The tribunal found discrimination, and the summary stresses that the fault was not the no-pet rule but the failure to follow a proper process once the board had reason to inquire.
A tenant asking for an assistance animal is making a human-rights request. An automatic "the bylaws say no" is the answer that caused trouble in Hart.
Do this instead
Quote the bylaw's pet provision in the lease and listing. If an applicant raises an assistance animal, reply in writing, ask only the follow-up questions the situation requires, document each step, and take advice before refusing.
4. Parking: titled, assigned, or neither
A titled stall is owned by the unit owner. An assigned stall is common property that the corporation lets an owner use exclusively.
That difference decides what the owner can lease. A titled stall can go with the unit. An assigned stall is a right of use whose terms come from the bylaws and exclusive-possession documents, so whether it can be sublet needs checking.
Visitor parking, towing practices, and fob or permit systems affect a tenant's first week more than any statute, and managers advise sorting out the stall and guest rules before moving day.
Do this instead
Find the stall number in the title or exclusive-possession plan and write it into the lease, stating whether it is titled or assigned. Ask the corporation in writing whether a tenant may use an assigned stall.
5. Insurance, damage, and the move-in file
Alberta law does not require tenant insurance, but a landlord can make it a lease condition, set a minimum limit, and treat non-compliance as a breach. A declaration page signed by the insurer is the usual proof.
The reason to ask is the master policy, which covers the building structure and common property but generally not a tenant's furniture, electronics, or personal liability.
Since early 2026, a corporation can also charge an owner for damage caused by the owner, a tenant, or a guest, through a board resolution and formal notice, at the lower of repair cost or the deductible, up to $50,000. A gouged elevator wall during a move is a plausible trigger.
CondoLawAlberta says landlords must complete written move-in and move-out inspection reports with the tenant, each keeping a copy. That report is the best evidence if the corporation claims damage or the tenant disputes a deduction. Tenants must comply with the bylaws, and a conflicting lease clause is unenforceable.
Substantive review means an editor checked this article against Service Alberta, Alberta Human Rights Commission, and Government of Alberta guidance, CondoLawAlberta guidance, and published practitioner summaries. Move fees, deposit terms, pet rules, and parking rights depend on each corporation's registered bylaws and the facts of the tenancy. Deposit rules under the Residential Tenancies Act were checked through secondary sources and should be confirmed against the current Act. Verify current requirements with the property manager, the corporation's records, or an Alberta lawyer before relying on this for a specific move-in. This is general information, not legal advice. Corrections: compliance@platuni.com
Reading this as a tenant?
The building's moving and pet rules apply to you, and your landlord should give you the bylaws. Ask which deposits you are being charged and where they are held. If you need an assistance animal, tell your landlord in writing. Carry renter's insurance with liability coverage even if the lease does not demand it.
Sources and review
- 1.Service Alberta, "Condominium unit rentals" fact sheet and "Condominium Rules, Bylaws and Sanctions" guide. open.alberta.ca. Checked 5 Oct 2026.
- 2.CondoLawAlberta, "Renting out your condo," "Condo issues," "Exclusive possession areas," and "Condominium contributions." condolawalberta.ca. Checked 5 Oct 2026.
- 3.Alberta Human Rights Commission, "Condominiums." albertahumanrights.ab.ca. Checked 5 Oct 2026.
- 4.UrbanTec Property Management, "Moving into a condo in Alberta," "When a no-pets bylaw meets a medical note" (summary of Hart v Condominium Corporation No. 831 0969, 2025 AHRC 52), and "Your condo is insured. Your unit might not be." urbantec.ca. Checked 5 Oct 2026.
- 5.Government of Alberta, "Supporting Alberta's condominium communities" (chargebacks, 2026). alberta.ca. Checked 5 Oct 2026.
- 6.tenantrights.ca, Alberta guidance on security deposits, pet deposits, and tenant insurance. Checked 5 Oct 2026.
- 7.Two Small Men With Big Hearts, "Calgary condo and apartment moving rules." twosmallmen.com. Checked 5 Oct 2026.
Substantive review means an editor re-checked each cited section against the current code, not that the page was re-saved. Corrections: compliance@platuni.com.
Frequently asked questions
Can a Calgary condo charge a move-in fee?
Many do, but the sources reviewed show no provincial cap. Validity depends on the corporation's bylaws or rules, and the owner is normally billed.
How much deposit can I take from a condo tenant?
A security deposit and pet deposit combined are capped at one month's rent. The corporation's rental deposit is a separate charge on the owner.
Can my condo ban pets?
Yes, by bylaw, but it must accommodate disability-related needs such as service dogs short of undue hardship.
Does my tenant get my parking stall automatically?
No. It depends on whether the stall is titled or assigned and what the bylaws allow.
Do I have to require tenant insurance?
No law requires it, but you can make it a lease condition.
